Total SBA.
Unrivaled Expertise.
Coleman Report: SBA Lender Service Provider of the Year
We’re honored to be recognized by The Coleman Report as the SBA Lender Service Provider of the Year. We’re grateful for the acknowledgment and proud of the team behind the work.
With more than 150 years of combined SBA industry experience, our team operates with precision, disciplined execution, and an unwavering commitment to client service. Our solutions are designed to deliver exclusive operational advantages and optimized revenue performance for financial institutions nationwide.
Under the leadership of seasoned industry expert Brian Carlson, Total SBA has redefined what SBA outsourcing can look like — transforming it from a transactional service into a strategic growth engine.
By removing operational complexity and eliminating the need for costly capital expenditures, Total SBA empowers financial institutions to build and sustain high-performing SBA programs. We integrate seamlessly with your team, enhancing processes from origination through servicing and beyond — strengthening your infrastructure while preserving your brand and relationships.
Industry Recognition for SBA Lending Excellence
Total SBA provides lending institutions with outsourcing support for their SBA loan financing operations, creating an efficient, scalable model for maximum revenue generation. Our expertise in SBA 7(a), 504, and USDA transactions, coupled with our process and expert team, makes us an unrivaled Lender Service Provider (LSP).
Total SBA is a nationwide SBA Lender Service Provider specializing in SBA loan processing, underwriting, funding, servicing, and secondary market support. The company partners with financial institutions to help them build, scale, and optimize SBA lending programs while maintaining strict compliance standards. With decades of industry experience and a reputation for precision and white-glove service, Total SBA helps banks expand small business lending while improving operational efficiency and revenue generation.
When looking for an outsourcing partner, you want a team that can offer solutions at every stage of the small business loan process. For us, that means presenting you with loan opportunities that fit your credit box and lending footprint. With our loan sourcing division, we find and deliver SBA loans to your institution, upon approval, the Total SBA team initiates loan processing and document collection. A simple phased approach allows us to get your deal from underwriting, application and approval, to closing and funding fluidly. We also help with servicing, reporting, and loans sales.
Leadership Team
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Brian Carlson
President
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Paul Foster
SVP, SBA Credit and Operations Manager
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Debbie Hefner
SVP, SBA Processing Manager
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Luis Salazar
SVP, Loan Servicing Department
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Jacquleen Alagozian
Chief Marketing Officer
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Richard Carlson
SVP, National Sales Manager
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Dina Kroshkin
SVP, National Production Manager
Total Loan Solutions
